Reward Standards For Captured MasterCard

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If you are a merchant who operates a business establishment, then it is your responsibility to validate the legal use of the credit cards that your customers present to you when they purchase your services and products. If you find that one of your customers presents you with a counterfeit credit card or the customer is not an authorized user, then it is incumbent upon you to take the credit card from the customer and return it to the organization that issued the card. This can sometimes be dangerous, but you must act in a civil and reasoned manner by not returning the card to the individual presenting the card. Credit card organizations have programs that establish rewards for merchants who retrieve counterfeit and invalid credit cards.

Below are the reward standards for captured MasterCard for any participating merchants.

Banks that issue MasterCards may pay a reward to a merchant who captures a MasterCard that is in line with local practices. The reward is paid to the merchant who physically captures the card. Banks are not required to make reward payments to Maestro-branded or Cirrus-branded credit cards. The bank that receives the captured card must follow these rules when paying out a reward:

1) If a captured card is listed on the Electronic Warning Bulletin file or in the Warning Notice then the merchant must be paid at least $50.

2) The merchant should be paid $100 if he/she commences an authorization call as a result of a questionable transaction.

3) The merchant should be paid $100 if he/she captures an invalid card despite it not being listed in the Warning Notice or in the Electronic Warning Bulletin file.

4) The payment of a reward should be make to an individual at a bank that receives the captured card of another bank’s card, if it is standard practice for the bank’s employees to get a reward for capturing their own bank’s cards. The reward paid to the individual should be the same as would paid for the individual capturing one of its own bank’s cards.

5) The card-issuing bank should be charged the reimbursement reward fee made to each individual merchant or bank employee who captures a suspect credit card.

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Posted on Jul 19th, 2010